ServiceOur solutions don’t end with delivery.

Comprehensive range of services – for long-term system availability

In addition to the planning and manufacture of refrigeration and heat pump systems, we offer our customers a wide range of services. In this way we guarantee the efficient operation and professional support of your systems.

To steadily ensure and further expand the high quality of our services, we attach great importance to demanding apprenticeship as well as continuous training of our service technicians via internal and external training initiatives.

Next to our own systems, we can therefore also competently and expertly take care of all common third-party makes

Keyfacts

Our services for your maximum operational reliability:

Installation

To enable our customers to benefit from turnkey solutions, we also offer the necessary installation works on site.

  • insertion / setting up of system components
  • installation and insulation of pipework
  • electrical wiring of field devices
  • optional provision of lead technicians / technical supervisors

Commissioning

The basis for a safe and efficient system operation is a thorough commissioning – in close coordination with the involved trades.

  • functional and safety tests
  • commissioning and adjustment of the system
  • documentation of all settings and operating data
  • instruction and training of operating staff

Maintenance

Regular inspections allow for early detection of malfunctions, thus minimizing downtimes and operating costs while increasing durability.

  • expert advice on inspection requirements
  • free of charge on-site check as a basis for individual quotes
  • maintenance services and leak tests in accordance with VDMA 24186-3, DIN EN 378 and EU 573/2024 
  • provision of the required documentation

Emergency service

If unexpected system malfunctions or failures occur, we are at your side as a competent partner, providing quick and effective support.

  • short response times and straightforward processing
  • 24-hour emergency service for maintenance customers
  • rapid supply of spare parts
  • optional remote access / remote diagnostics

Repairs

We also work out a customized concept for necessary repairs and upgrades of your systems.

  • free of charge on-site check as a basis for individual quotes
  • repair work and modifications on our own units as well as third-party makes
  • measures for efficiency increase and system optimization
  • refrigerant conversions on existing systems

Spare Parts Supply

A fast and reliable supply of spare parts is essential for minimizing downtime and increasing production reliability.

  • delivery of all common makes
  • selection of equivalent or higher-quality spare parts
  • provision of preconfigured components / conversion kits
  • worldwide shipping including customs duties

Locations

We care for you everywhere. All service interventions are coordinated centrally, our nationwide service network guarantees short reaction times to our customers in Germany.

Thanks to our multilingual service team and reliable local partner companies, all abroad services are also handled quickly and smoothly.